As you may be aware, the Luminous Landscape recently moved to a new server; as
part of this process, we are also changing shopping carts and the related
customer database. This change will occur within the next few days/weeks
This will mean that you will no longer be able to log in to review the status of
your subscription if your purchase was made before the switch-over. That information
will be available to you by sending an email request to Steven Sauve
> who looks after Luminous Landscape Customer Service.
Please note that your previous personal information is still kept confidential
and secure. At no time is any Credit Card information stored by us. All that
information is held by our 'arm's length' credit card clearance house, Internet
If and when you use the new Shopping Cart, you will have to create a new
account and re-enter your customer information. Our apologies for this but the
importation of the old customer data was hugely problematic due to the
encryption of your original password and the different encryption used by the
new shopping cart's database. We hope you will understand.