Here are my indispensable image tools:
1. Photoshop
2. Nik Dfine2 To remove all unwanted noise
3. Nik Presharpener For all images to be monitor-viewed as sharp
4. Nik Output sharpener A must for printed output to look sharp*
5. Nik Silver Efex Pro 2 Super b/w converter in auto mode with full controls also.
* If you're using this properly the image will look AWFUL on your monitor. Print it anyway. Trust me, you'll throw away prints you made without this tool.