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Author Topic: Lightroom Problem - Help Please  (Read 1605 times)

PhotoEcosse

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Lightroom Problem - Help Please
« on: August 07, 2014, 03:25:41 PM »

When I tried to open Lightroom (LR5.6) today, I got the following error message:



Clicking OK closed the program but it did not solve the problem. Same message when I tried to open it. Re-booted computer (PC Windows 7) and tried again. Same problem.

Tried to "repair" Lightroom from installation files. Same problem.

Uninstalled Lightroom and re-installed. Same problem.

Help!!!
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john beardsworth

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Re: Lightroom Problem - Help Please
« Reply #1 on: August 07, 2014, 03:30:27 PM »

I assume you know where your catalogue file (the lrcat file) is located. In the same folder is a previews lrdata folder which you should delete or rename in Explorer, then start LR again.

If I've made incorrect assumptions above, sorry, and we'll go back over it from the start.

John

PhotoEcosse

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Re: Lightroom Problem - Help Please
« Reply #2 on: August 07, 2014, 03:54:16 PM »

That worked John. Many thanks.

Lightroom now open and busy compiling a new previews file.
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john beardsworth

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Re: Lightroom Problem - Help Please
« Reply #3 on: August 07, 2014, 05:07:52 PM »

Great. The error message could be a bit more helpful!
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