just started the download of the ZIP file (2.24 GB). The issue was that this text "We highly recommend installing the free player to enjoy the benefits of a chapter menu, continuous playback of chapters, mobile sync, background downloading, streaming and many other features. To download apps for Mac, Windows, iOS and Android, click the button above. If you would prefer to download the basic movie files, click below:" is printed - together with the download link - so small in the eMail receipt that my mail reader on the computer did not show it at all!!
A few minutes ago, I replicated my eMails on my iPhone, saw the text and enlarged the whole text in the mail reader of my computer .....
Sorry for the inconvenience.