I live near Luton in Bedfordshire.
I have been using a lab really close to where I live recently, well actually the whole time since I've been shooting film, which is not long. 11 months. Though only the last three months exclusively.
The first set of rolls run through with them were scratched which was not a really good start.
The lab tech said the scratching was all my fault and most likely the camera.
I then got the camera checked out and they said it was fine. That cost £30.
The second set were also slightly scratched and dark, though the darkness more than likely was my fault.
Since then no more scratches but the price has gone up every time I've been in there, it just seemed it was me who was getting rinsed.
I ran in paid and collected my 4 developed films, stupidly I paid and left as I was double parked. When I got home I saw they had written on the paperwork £7.30 per roll and that I'd paid £29 odd for 4 rolls of E6 developing.
I felt sure they had made a mistake on the price so I looked on their website. The cost of the 4 rolls of E6 I took to them should have cost me £4.80 inc VAT per roll.
I rang them up to ask if this was a mistake and I got, "people don't process E6 anymore", "chemicals are impossible to get hold of", "times are changing", "times are hard", "these are my costs", "I've got them written in front of me", "the prices on the website should have been updated", "I have to stand my ground", "I'm running a business", "what do you expect me to do?", "this is how things are".
My response was I'm very sorry, from what your saying it's my fault for not checking your prices had risen almost double since 4 weeks ago, I'll have to use any of the other people out there who are charging £4.50 for E6. Their response was, "what!?, £4.50?, nobody can do it that cheap!", well you'd best go there then!"
My response was sorry but I'm having to go elsewhere as your prices are too high, goodbye.
No apology just excuses. I feel I somehow came off the worse. Not sure if I even feel better for moaning to you guys.
Anyone able to recommend a good lab, or should I just by the (readily available) chemicals for any of the numerous shops online or high street shops I've seen and do it myself?
Thanks in advance.