I'm hopeful I may find some help for my Epson 4900. I use the 4900 and an Epson 3880
regularly and out of the blue the prints from the 4900 appear slightly washed out and
have a "cooler" look to them than what I am seeing on my calibrated monitor.
I printed the same image on the 3880 on the same paper type and the print matched
very closely to what the monitor displayed. I did all the usual things to correct the issue
on the 4900, head cleaning, verifying no clogging to find there were two clogged heads but
with subsequent cleaning all are now clean. I did a head alignment. At the end the results
were the same. I called Epson professional imaging and the rep suggested I uninstall and
reinstall the print drivers which I did. I made sure the drivers and firmware are up to date.
I've been printing with Epson Exhibition Fiber paper and, to save money while getting poor
prints I tried Red River polar luster. Again, the images printed on the 3880 were good
while those printed on the 4900 were slightly washed out and cool.
Let me add, while the printer says there are no head clogs, when I print the pattern out
all the color patterns look fine except the yellow has no lines running through it, just the
block of yellow. Calling Epson help about this the rep said this was normal. This seems
odd to me as I've never heard of this nor have I seen documentation that the yellow
should be any different than the other colors.
Photoshop CS6 for file prep and printing. Using a PC with Windows 7, 64 bit.
Up until 2 days ago both printers made nearly identical prints. I'm not sure what to try next.
Any suggestions will be greatly appreciated, thanks!
Andy