I'm about to replace the belt on my Z3100. The new belt arrived in today's mail. I also ordered a new MK-R printhead. Here's my issue: When I check the status of the printheads in either the printer or its utility, it shows that they are all OK. However, when I do a alignment and it spits out the chart of colors, the MK square is always blank, or white using white paper. I first thought a good cleaning would do the trick. I let the printer go through several printhead-clean cycles and it never improved the MK. So, I then thought that I'd just replace it, which I will do once it arrives. However, I'm still puzzled about the printer indicating that all printheads are just fine, i.e. OK. And, I wonder if the printer knows more than I in my assumption that I just need a new printhead.
I'd appreciate if someone could cast a little light on this situation, and is there something that I should be looking at other than simply replacing the old printhead with new? I should also mention that, yes, I did take the printhead out of the carriage and cleaned up any residue ink on the printhead as well as its receptacle. It didn't seem to effect the test pattern. Ink levels are all satisfactory.
howard