Zenfolio Support

[Remo Nonaz]

I'm having some issues with using the Zenfolio web site. I find their forum a fairly useless source of usable information. Is anyone aware of a good resource for information about using the site?

[jrsforums]

I'm having some issues with using the Zenfolio web site. I find their forum a fairly useless source of usable information. Is anyone aware of a good resource for information about using the site?

I have always been please with their direct email support.

[Farmer]

As John mentions, I'd recommend asking for direct help - quite responsive.

[JayWPage]

I have also found the Zenfolio customer support quite helpful. But, you will have ask them very specific questions if you want a specific answer, and in general, the online help is vastly improved over what existed a few years ago. I have however, never found the forum to be very useful.

If you see a feature on someone's Zenfolio site, you can send a message to Zenfolio customer service asking how to do the same.

Jay Page
http://jaywpage.zenfolio.com/

[Remo Nonaz]

Jay:

How did you set up the sign in to download feature on your Zen site? I see how to set up downloads, but don't see where you can set up a required sign in.

Homer

[JayWPage]

The "sign-in" before downloading is not built into Zenfolio (or at least that I was able to find), so I have two different pages set up. They both have identical layouts, one links to the other (with the sign-in prompt) but that page requires a sign in. Both have to have public access, but you control access through the menu.

Preventing Google from indexing the page requiring a sign-in is a good idea to keep people from bypassing the menu. This can turn into a problem if most people use Google to find you website and they end up "inside" your website through a Google search or following breadcrumb trails back somewhere you don't want them to go.

Jay

[Remo Nonaz]

The two pages you reference, these are Zenfolio pages? Or, are you putting custom text into Zen and then referencing a non-Zen webpage? (I looked a the page source and could not see where you were doing this, though I am not an HTML guru by an stretch!)

Homer