Scenerio...from LR5 I open an adjusted RAW (CR2) file into PS CC to use parts of it in an ensuing image>return to LR and select several images to merge to panorama in PS CC.
Sometimes it works and sometimes it doesn't...PS crashes and quits, sometimes I get dialog box in PS then it doesn't do anything...the whole problem isn't consistently repeatable.
Two consecutive days spent with customer service have not helped...even when I allowed them to access my computer to check my system and monitor my workflow.
Updating my video card driver, as they suggested, did no good. My preferences panel now remain as they adjusted them.
System info: Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2660 MHz
Built-in memory: 24567 MB
Free memory: 20917 MB
Memory available to Photoshop: 3255 MB
Memory used by Photoshop: 87 %
Image tile size: 1028K
Image cache levels: 7
Get a lot of "out of memory" messages...even when using the "quick select" tool, screen shot of my preferences
I do not multitask, unused PS6 remains on system...suggestions on where to go for help would be appreciated...