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Author Topic: TrueBlackandWhite (TBW) not recognizing ipf8400  (Read 670 times)

William Morse

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TrueBlackandWhite (TBW) not recognizing ipf8400
« on: October 04, 2013, 03:40:13 PM »

I've had an intermittent (and now seemingly permanent) problem with TBW not recognizing my 8400.

I'm on a mac 10.6.8 system, printing over ethernet, the 8400 utilities  and PS plugin all recognize the printer, and I can print both from the plugin and from Qimage (through fusion)

When I open TBW the "active printer" shows "no ipf printers found", even if I click on the refresh button.

Any ideas?

Thanks, Bill
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Wm. Morse Editions
A Fine-Art Digital Printmaking Studio
Photography, Limited Editions, Film Drum Scanning
Restored Early 20th Century Photos of China
www.MorseEditions.com

TylerB

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Re: TrueBlackandWhite (TBW) not recognizing ipf8400
« Reply #1 on: October 04, 2013, 07:33:56 PM »

Hi Bill, nothing from Bowhaus about this? Was a driver update required for the 8400?
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William Morse

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Re: TrueBlackandWhite (TBW) not recognizing ipf8400
« Reply #2 on: October 08, 2013, 04:17:55 PM »

I've had a few emails back and forth with Jessica at Bowhaus- no joy yet!   >:(

Bill
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Wm. Morse Editions
A Fine-Art Digital Printmaking Studio
Photography, Limited Editions, Film Drum Scanning
Restored Early 20th Century Photos of China
www.MorseEditions.com

William Morse

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Re: TrueBlackandWhite (TBW) not recognizing ipf8400
« Reply #3 on: October 23, 2013, 04:05:38 PM »

So far the only solution is to print to the USB port. Not elegant, but works.
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Wm. Morse Editions
A Fine-Art Digital Printmaking Studio
Photography, Limited Editions, Film Drum Scanning
Restored Early 20th Century Photos of China
www.MorseEditions.com
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