We solved the paper feed problem by taping the canvas to a sheet of 17x22 paper. We are using the sheet feeder, since we couldn't get the rear feeder to work. However, our biggest consistent problem is trying to print a 12"x37" photo on a piece of the canvas that is 40" long.
The printer prints a portion of the image about 9"x9" and then ejects it. I have created a custom paper size in both CS5 and LR4 and continue to have this problem. We turned the printers "Paper Size check" to off.
Can't figure out where we are going wrong with the printing setup.
Using MacPro, OS 10.7.5.
Any help out there?