I have a 9900 which I bought 14 months ago.
After printing no more than 100 prints it has a failed VLM channel. Ive tried cleaning cycles (both normal and in maintenance mode) , cleaning fluids and pretty much everything I can find on the web.
I am located in southern Thailand and had an Epson tech arrive who had clearly never seen the printer before.
My frustration is enormous, as I was so looking forward to use this printer for an upcoming project and now it is the worlds largest paperweight. The repair will cost at least 2000 USD which seems insane.
This is professional level gear. It should not fail so easily and it seems from all that I am reading on these forums that failure of the print head is extremely common. If this is the case why are we not banding together and making our voice heard?
Given what I am reading this section of Epson's promotional material is a complete lie
Our advanced Epson MicroPiezo TFP print head is capable of producing higher quality prints, at speeds almost twice as fast as our previous generation. And, with our latest ink-repelling coating and auto nozzle verification technologies, clogged nozzles are virtually eliminated.
It seems that at least half of the printers out there have had premature head failure. This is too much to bear. Its time for Epson to own up to this issue. I for one will never buy another Epson product unless they do.
Very interested to hear the collective thinking on this.