Given the price of high-quality canvas, this irks me! Here's the situation.
I print on a 24" roll and have the printer set to not cut the canvas. I advance the finished print out of the printer by a foot or a bit more so I can manually cut an inch or so from the edge of the print. This of course leaves quite a bit of blank canvas hanging out, so I press the paper release button and manually roll the canvas back onto the roll until just about an inch is visible under the printer - same as when I am loading the canvas initially. Then I press the paper release button again and proceed to make the next print. But, the next print always has a foot or so blank at the leading edge. Any ideas?