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Author Topic: C1 7.1 - black previews?  (Read 1384 times)


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C1 7.1 - black previews?
« on: March 23, 2013, 08:04:34 PM »

Anyone getting black previews after importing files from CF cards? I can tether my 5DIII just fine and see the images, but if we shoot to card and import, I am getting black previews. The images show up if I create a new variant, at which point I have to trash the black preview. Files are also viewable in Finder and Bridge/ACR. I've sent Phase support a new case and also posted to the Phase forums, but wanted to check if anyone here is experiencing this and if there's a way to fix this.

C1 7.1, OSX 10.8.2, Macbook Pro Retina 2.7, 16gb ram, 768gb SSD (640gb free), Canon 5DIII full size raws.


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Re: C1 7.1 - black previews?
« Reply #1 on: March 24, 2013, 11:05:49 AM »

Hi. This is a known issue, and it will get fixed shortly.
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