On wednesday, May 1 we got electric power back, and Friday May 3 we got water. We are not permantly moved back yet because of other issues, but I could access my PC and 3800, and 7890. I shook the inks before attempting try nozzle cleaning. The 3800 would NOT allow nozzle cleaning, because it said "out of LL Black ink". I removed it and shook it, and it was not empty, but I replaced it anyway. It still said out of ink and would not allow nozzle cleaning. Strangely it DID allow printing a nozzle check pattern. I thought that this action would force ink through the nozzles, and might help clean them. I did a bunch of nozzle check prints. Also, I noticed when you turn the printer on, it seems to go through some kind of self clean cycle. I turned the printer "ON" and "OFF" a bunch of times. Finally it recognized the LL Black was not empty, but then indicated another color was empty. I replaced that ink. Finally it allowed me to run more nozzle checks and cleaning cycles. I just made two perfect prints, 13"x19"!
The 7890 was a different story. It allowed cleaning cycles but at the end of each cycle it said cleaning failed...try again? I repeated them with no luck. I then tried a power clean, which failed. I tried again, and this time it did not fail. I printed a nozzle check pattern which looked perfect. Just made a perfect 24"x32" print!
Back in business after 6 months of being homeless,compliments of Sandy
Regards to all, and thanks for the suggestions and good will.
Dave Gurtcheff, Beach Haven, NJ