My ESP9900 just produced this horrible mess (attached). I initially cancelled the job when I saw the image was too small, and I don't yet know the reason for that, but I'm guessing it's independent of whatever's causing these scrapes and smears. The paper is a 315gsm matte A2 and the image is of surf, or rather of a pastel drawing of surf, and it's mostly blue and white with a little green, in case it's not immediately obvious what doesn't belong to it. Immediately prior to this two A3 prints were successfully made on the same paper. I guess I'll likely have to call support but in the meantime should I try again or might that risk causing (more) damage?