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Author Topic: Can't open Lightroom  (Read 1835 times)

NigelC

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Can't open Lightroom
« on: January 14, 2013, 06:35:57 am »

When I try to open LR4, or LR3, I get a message "msvrc100.dll is missing - try re-installing the programme" I have done that - it doesn't work. I've also downloaded the repair .net framework from microsoft and other prompted downloads, rebooted, re-installed LR4 again (when it went through a repair missing files/elements cycle) and still comes up with same prompt. Seems like something has corrupted my system

Any ideas?

PS - was working OK a few days ago
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john beardsworth

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Re: Can't open Lightroom
« Reply #1 on: January 14, 2013, 06:42:09 am »

Tried doing a System Restore back to the last date you were OK?
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Simon Garrett

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Re: Can't open Lightroom
« Reply #2 on: January 14, 2013, 07:08:10 am »

Sorry I can't give a specific answer, but I've read of this error before, so try searching (or asking on) http://forums.adobe.com/community/lightroom or try Google: I got 6520 hits when I searched "Lightroom error msvrc100.dll is missing". 
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kaelaria

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Re: Can't open Lightroom
« Reply #3 on: January 14, 2013, 08:28:19 am »

That's simply a core file shared by many apps, in LR's case the SQL engine.  You might simply have a hard drive that's corrupted, do a full scan.
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joshepperson

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Re: Can't open Lightroom
« Reply #4 on: January 14, 2013, 09:19:23 am »

Yes it is a shared Windows file, I would run a Registry Cleaner/Checker to optimize and replace any missing files. If you still cannot get the program to launch you may have a deeper seated problem. Does this happen with any other applications or just Lightroom?
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Josh Epperson
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NigelC

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Re: Can't open Lightroom
« Reply #5 on: January 14, 2013, 03:17:10 pm »

Yes it is a shared Windows file, I would run a Registry Cleaner/Checker to optimize and replace any missing files. If you still cannot get the program to launch you may have a deeper seated problem. Does this happen with any other applications or just Lightroom?

Just Lightroom it seems
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joshepperson

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Re: Can't open Lightroom
« Reply #6 on: January 14, 2013, 03:28:20 pm »

Have you tried re-installing and running a new C++ package?

http://www.microsoft.com/en-us/download/details.aspx?id=14632
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Josh Epperson
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john beardsworth

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Re: Can't open Lightroom
« Reply #7 on: January 14, 2013, 04:57:11 pm »

Just Lightroom it seems
Have you tried a System Restore back to the day you were last OK?
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Bryan Conner

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Re: Can't open Lightroom
« Reply #8 on: January 15, 2013, 02:41:38 am »

I had this same problem a week or so ago.    http://helpx.adobe.com/lightroom/kb/error-unable-start-correctly-0xc00007b.html  may solve your problem.  Solution 1 solved my problem.
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NigelC

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Re: Can't open Lightroom
« Reply #9 on: January 15, 2013, 04:50:02 am »

Josh - yes tried that no joy

John - about to try that when I've made sure all picture files backed up tp DVD - however, I haven't been very diligent about creating restore points so not that hopeful
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NigelC

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Re: Can't open Lightroom
« Reply #10 on: January 15, 2013, 04:56:31 am »

Bryan - tried Solution 1 - doesn't work for me
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john beardsworth

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Re: Can't open Lightroom
« Reply #11 on: January 15, 2013, 07:19:53 am »

Aren't restore points created automatically?
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kaelaria

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Re: Can't open Lightroom
« Reply #12 on: January 15, 2013, 07:36:26 am »

System restore has nothing to do with it, it's only about drivers.

You need to scan for a bad HDD.
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