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Author Topic: Photoshop Problem  (Read 1369 times)

David Eichler

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Photoshop Problem
« on: January 09, 2013, 09:28:39 PM »

Since updating to Photoshop CS 6, every time I restart my computer I get a message box asking for my license number and have to keep re-entering it. Is there a setting that can make this stop or is it some kind of bug? I am not on the cloud subscription. I am on a Mac if that makes any difference.
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degrub

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Re: Photoshop Problem
« Reply #1 on: January 09, 2013, 10:41:49 PM »

David,

It is a known issue apparently from the recent update.
http://forums.adobe.com/thread/1127008?tstart=0

One  short term workaround is mentioned in the thread.

Frank
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francois

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Re: Photoshop Problem
« Reply #2 on: January 10, 2013, 04:11:43 AM »

Since updating to Photoshop CS 6, every time I restart my computer I get a message box asking for my license number and have to keep re-entering it. Is there a setting that can make this stop or is it some kind of bug? I am not on the cloud subscription. I am on a Mac if that makes any difference.

You're not alone with this problem. I'm on a Mac also and tried the workaround pointed by degrub but the bug seems to return after a few days only…
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Francois

PeterAit

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Re: Photoshop Problem
« Reply #3 on: January 10, 2013, 10:21:14 AM »

You're not alone with this problem. I'm on a Mac also and tried the workaround pointed by degrub but the bug seems to return after a few days only…

Somewhat ironic that Adobe has all these genius programmers, but I guess dealing with some mundane thing like program registration is beneath them <g>!
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Peter
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francois

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Re: Photoshop Problem
« Reply #4 on: January 17, 2013, 05:49:23 AM »

It looks like the latest Photoshop update (13.0.4) fixes the trial/license number problem.
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Francois
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