Im printing on a Macbook Pro with 10.8.2 with photoshop CS5. I convert my images to the correct paper profile before i print. I make a custom page size to fit the image and it looks correct in print preview. I am printing through a USB connection. I contacted epson for support and they treated me like a tool with idiotic responses so Im hoping someone here could help! The printer only prints the image when in the print dialog box it says under Color handling --> Printer manages colors:
Some images print correctly or at around 95% color accuracy. Others print with an amber tone.
Under this drop down:
Photoshop manages colors:
The printer head jostles a bit and then it feeds the paper through at the length at which it would have printed and then says its done. I tried printing a short print and a 60" print and it advanced the paper to the appropriate length. The printer wouldnt allow me to 'rewind' the roll as it thought the print job was done so i had to hit the reload button and manually rewind it every time.
Two weeks ago in upgraded to 10.8 and prior to that it was printing just fine(in photoshop manages color). I immediately deleted all drivers and reinstalled the new ones for my updated operating system. Initially i tried to update the firmware on the printer as well. I waited for 30 min and having never done this before i left and came back a few hours later. It said it was still working on it so I shut down the printer and cancelled it. Ive printed at 8 bit and 16 bit, Custom paper size and preloaded paper size, checked for a photoshop update(none), updated epson(2 days ago after using 10.
, tried to install firmware but failed and still it wont communicate properly when trying to allow photoshop to manage colors. If there are any other images you would like to see of the menus that may help, let me know. If you can think of another third party software to print with that will help me get this done asap feel free to post it.
Image 1: Printer with settings for Printer Manages Color
Image 2: Photoshop manages color
Image 3: Photoshop manages color but after the initial print menu.
Thanks for your help!