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Author Topic: Dead 4900  (Read 617 times)

ThomasR99

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Dead 4900
« on: October 15, 2012, 02:30:48 PM »

Good day, colleagues:

Tried to fire up my Epson 4900 this morning, and it appears to have suffered some kind of fatal failure.  Before I call a tech, I'll seek any helpful advice here.

When I attempt to turn it on, I get a brief flash from the indicator lights (usual behavior) and the backlight on the LCD comes on.  After 1-2 seconds, even before the Epson splash-screen comes on, it shuts itself off.  From that point, the only way to get it to begin the power-on process again is to disconnect the power supply cord.  If I just press the power button there is no response.  I get the same result each time.  I tried it about a half-dozen times or so, hoping one time it would get past whatever fatal error it's encountering but no luck.

Any suggestions before I call?  Printer is about 14 months old, gets pretty light use (I still have most of the original starter cartridges in!), but I do run frequent nozzle checks etc, and try to 'exercise' it every 2-3 days if I don't have any printing to do.

Thanks. all!
Thomas.
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Mark D Segal

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Re: Dead 4900
« Reply #1 on: October 15, 2012, 02:43:25 PM »

Never had this experience with mine, so I have no suggestions, apart from speculating that it sounds like a hardware or firmware failure that is not user-fixable; if so best to call Epson Prographics  for assistance.
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Mark D Segal (formerly MarkDS)
Author: "Scanning Workflows with SilverFast 8....." http://www.luminous-landscape.com/reviews/film/scanning_workflows_with_silverfast_8.shtml
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