Pages: [1]   Go Down

Author Topic: Unable to download LR4 update videos  (Read 5040 times)

Nigel Johnson

  • Full Member
  • ***
  • Offline Offline
  • Posts: 126
Unable to download LR4 update videos
« on: September 21, 2012, 05:04:03 am »

I am finding it impossible to download the latest Advanced Guide to Lightroom 4 videos or the LR4 Update videos as the download speeds are glacial (or even slower) for example after about 1/2 hour:

- LR4_31.zip 28.9 kB downloaded at 50 bytes/sec (yes bytes not kilobytes) and falling time remaining 42 days and increasing;
- LR4x_01.zip 52.4 kB downloaded 30 days remaining.

Although these figures are for simultaneous downloads (the second video started about 10 min after the first, I have tried to download single videos without success, but did not take note of the speeds.

I have seen slow speeds when new files are posted but nothing like this, although I did report that when you changed your download servers my download speed slightly reduced. I am able to download from other sites without problems and also download the TOCs from the LL product pages almost instantly. I am in London, England using a broadband connection with a download speed in excess of 13 Mbps.

Nigel
« Last Edit: September 21, 2012, 05:07:04 am by Nigel Johnson »
Logged

francois

  • Sr. Member
  • ****
  • Offline Offline
  • Posts: 13769
Re: Unable to download LR4 update videos
« Reply #1 on: September 21, 2012, 05:21:06 am »

I am finding it impossible to download the latest Advanced Guide to Lightroom 4 videos or the LR4 Update videos as the download speeds are glacial (or even slower) for example after about 1/2 hour:

- LR4_31.zip 28.9 kB downloaded at 50 bytes/sec (yes bytes not kilobytes) and falling time remaining 42 days and increasing;
- LR4x_01.zip 52.4 kB downloaded 30 days remaining.

Although these figures are for simultaneous downloads (the second video started about 10 min after the first, I have tried to download single videos without success, but did not take note of the speeds.

I have seen slow speeds when new files are posted but nothing like this, although I did report that when you changed your download servers my download speed slightly reduced. I am able to download from other sites without problems and also download the TOCs from the LL product pages almost instantly. I am in London, England using a broadband connection with a download speed in excess of 13 Mbps.

Nigel

Worked fine here!
Logged
Francois

Nigel Johnson

  • Full Member
  • ***
  • Offline Offline
  • Posts: 126
Re: Unable to download LR4 update videos
« Reply #2 on: September 21, 2012, 05:42:48 am »

Francois,

Thank you, the videos are obviously on the server(s) and Amazon S3 appears to be working in Europe (at least in Switzerland).

THE DOWNLOADS SEEM TO BE WORKING OK NOW - Obviously a temporary glitch.

Nigel
Logged

Christopher Sanderson

  • Sr. Member
  • ****
  • Offline Offline
  • Posts: 2693
    • photopxl.com
Re: Unable to download LR4 update videos
« Reply #3 on: September 21, 2012, 06:29:14 am »

Since I only posted them last night around 10 pm Eastern, it takes even Amazon's servers a few hours to propagate around the world. Glad it's working now.

mac_paolo

  • Sr. Member
  • ****
  • Offline Offline
  • Posts: 431
Re: Unable to download LR4 update videos
« Reply #4 on: September 21, 2012, 07:25:19 am »

I'm downloading them right now. Italy.
Speed is not as consistent as I would have expected, yet it's much faster than original LR4 Guide this summer. :)
Logged

Josh-H

  • Sr. Member
  • ****
  • Offline Offline
  • Posts: 2079
    • Wild Nature Photo Travel
Re: Unable to download LR4 update videos
« Reply #5 on: September 21, 2012, 08:03:01 am »

Downloaded both files in 3 mins flat - Melbourne Australia.
Logged
Wild Nature Photo Travel

Box Brownie

  • Sr. Member
  • ****
  • Offline Offline
  • Posts: 271
    • Engram Photography
Re: Unable to download LR4 update videos
« Reply #6 on: September 21, 2012, 12:04:50 pm »

Hi

I also bought the "updates" and though the zipped movie eventually downloaded AOK (three attempts with #3) but the #6 with the ToC will not unzipped so appears to be corrupted in some way???  Yes, I can get the pdf off of the main site so just a heads up that that zipped file is mis-behaving  ;)
Logged
A collection of mine here http://500px.c

Christopher Sanderson

  • Sr. Member
  • ****
  • Offline Offline
  • Posts: 2693
    • photopxl.com
Re: Unable to download LR4 update videos
« Reply #7 on: September 21, 2012, 12:30:27 pm »

Many thanks for letting us know. Yes, that Table of Contents zip file was corrupted and has now been replaced

StuartOnline

  • Sr. Member
  • ****
  • Offline Offline
  • Posts: 404
    • Travels Photographer Stuart Schaefer
Re: Unable to download LR4 update videos
« Reply #8 on: September 21, 2012, 12:56:07 pm »

I just downloaded LR4_31 & LR4_32 and all went just fine (US).

Stu
Logged

W.T. Jones

  • Full Member
  • ***
  • Offline Offline
  • Posts: 131
    • W.T. Jones LLC
Re: Unable to download LR4 update videos
« Reply #9 on: September 21, 2012, 01:09:28 pm »

Worked good here in the northeast US about noon. looking at them now
Logged
Warren
Pages: [1]   Go Up