Adding a new custom paper (JDS-Shades of Paper Canvas) and when it comes to the "Adjust paper feed" it runs the print and cuts it off, but then says (on the printer display) "Cannot adjust the paper feed. Press to clear the error and readjust print head" in the config tool software it says "Printing error"
I did run a head adjustment with the sample roll of paper the printer came with "HW coated paper", but the same error came up when running the add custom paper agian. Do I need to run the head adjustment with the canvas?
Has anybody else seen this?