As you may recall, there were posts back in February regarding the quality issues we were experiencing with Museo Silver Rag.
In late 2011, The industry experienced several cotton shortages. These shortages forced manufacturers like us to find alternative base paper suppliers to keep an ample supply of product in the marketplace. As a result, 2012 has been a very tumultuous year for the Museo Brand. We have been working through quality issues related to gloss level, white point and fiber count. After several months of trials with multiple respected paper manufactures, we have been able to secure a long term partner for consistent, high quality base paper we can depend on. The actual inkjet receptive coating, which is the most critical part, has not and will not be changing. That said, the imaging performance and archival expectations remain intact.
I want to send a special thank you to those loyal customers that stuck with us and helped us to re-qualify this great inkjet product. In the weeks and months to come, you will see Silver Rag being featured in many prominent galleries and projects!!!
For those of you that have left us, I would simply ask that you re-consider the Museo brand of media for future use. We are extremely pleased with the quality of our product and back it 100%. I am confident you will feel the same way if you give us a chance to prove it.
Please message me if you would be interested in testing a roll.
Thanks for listening,
Sr. Marketing Manager