(BTW, I've done some searching on here, and haven't found much discussion regarding shipping stretched canvas, usually just shipping loose pieces.)
I print for local artists and photographers, and have been avoiding shipping stretched canvas. I've been driving them out to customers, meeting half way, etc. I need to start saving time and expanding to customers not so local. In the past, I owned a computer parts distributor and shipped over 50,000 packages, so I have seen everything you can imagine. The thought of this terrifies me.
Looking for an inexpensive and safe solution.
But, again, inexpensive. I need to compete with the crazy places that send everything free by 2day air, etc.
I'll of course need to occasionally ship one or two canvases together, but I'll also need to ship orders of ten canvases.
I'm wondering what people have came up with, and what they see from large canvas houses like WHCC, Gallery Street, Canvas on Demand, etc. When my wife needed artwork reproductions, I jumped into doing it ourselves right off the bat, so haven't gotten to see what other companies do.
Based on past experience, I'll be using FedEx Ground, FedEx Home Delivery, and USPS Priority Mail. I'll be self-insuring. I would believe getting insurance claims paid on stretched canvas would be a nightmare, with them always claiming it wasn't packaged well enough.
I'll also be looking into the SE Michigan area to see if there are any courier services that might be worth using, but again, want to be able to service clients not in the area.
My worry is that the only viable option will be to go with less than adequate packaging to keep the dimensions small for dimensional weight charges, and having to deal with free reprints and customers not getting a usable product when they needed it.