Pages: [1]   Go Down

Author Topic: Photoshop CS6 Extended Forced Shutdown on File Save  (Read 1375 times)

MOMOP

  • Newbie
  • *
  • Offline Offline
  • Posts: 19
Photoshop CS6 Extended Forced Shutdown on File Save
« on: June 28, 2012, 12:33:15 AM »

Hi All,

I frequently encounter forced shutdowns of Photoshop CG6 extended running under Windows 7 Professional with Service Pack 1 installed.  The hardware is an i7-2600K CPU on an ASUS P8P67 WS Revolution mobo with 32GB of Crucial main memory.  These shutdowns seem to be closely related to closing files.  I have tracked the application log and find that the trouble is somehow related to a faulting dll module, e.g., Event Viewer reports:

Faulting module name: nvoglv64.DLL, version: 8.17.12.8562.

I'd appreciate hearing about shared experiences, methods to diagnose the problem in further detail, and of course suggested solutions.

Cheers,

P.
Logged

kaelaria

  • Sr. Member
  • ****
  • Offline Offline
  • Posts: 2222
    • http://www.bgpictures.com
Re: Photoshop CS6 Extended Forced Shutdown on File Save
« Reply #1 on: June 28, 2012, 12:56:40 AM »

That's a video driver file.  Make sure you are running the latest version from nvidia.com

MOMOP

  • Newbie
  • *
  • Offline Offline
  • Posts: 19
Re: Photoshop CS6 Extended Forced Shutdown on File Save
« Reply #2 on: June 28, 2012, 01:19:16 AM »

Thanks for that advice kaelaria.  I've installed the latest nvidia driver(301.42) and will put the system on test.

Cheers,

P.
Logged
Pages: [1]   Go Up