Last week I installed 5 new print heads in my 44" Z3100 printer, and now when I look at the print head warranty status it says: see warranty note.
I looked in the operator manual, and it indicates that this message means that I am using non-HP inks in the printer. In another place the manual states that the ink levels cannot be reported if non-HP inks are installed in the printer. My printer reports ink levels for all of the cartridges, which indicates to me that the inks are HP inks. Also, a print head that I installed a couple of months ago reports as "in warranty", and it seems to me that if I'm using non-HP inks that that cartridge should also say "see warranty note".
Has anyone had this issue come up? Are there a lot of faked HP inks out there? What should I do, if anything?
The printer seems to be working fine otherwise.
Thanks,
Mary