Now tell me WHY Adobe should want to push their customers into a low-priced application at the expense of a high-priced application? Apart from the fact that such a strategy makes no obvious business sense, to suggest this is what they are doing perhaps derives from a lack of knowledge about the inner workings of the company, what the various groups are aiming for and within what overall corporate strategy.
Mark, it's just an impression expressed as humorous hyperbole in ribbing a giant (Adobe) we've all come to love because of all the magical qualities in their software and the fact they really don't seem to want to grind our bones to make their bread regardless of what the Dilbert cartoon implies. Gotta' love the Dilbert.
But if someone is going to redesign the interface of software their client base has been using for at least two decades as some form of Steve Jobs "Sell them what they don't know they want" strategy, they'ld better make it clear what it is we want because currently it still takes a lot of my time getting what I know I want out of my Raw images and being able to print on demand business cards to my $70 inkjet in addition to quick processing of those Raws for uploading to the web. Right now I got my workspace and methods nailed down, understandable and straightforward.
Doing all that in CS5 I'm like...uuh...OK...what the hell, what's that little do hicky thing, why do my tool palette icons look so odd and a bit smaller and what's that extra stuff when I option or control click on it. It wasn't there before. Why does Bridge take forever caching previews with that constantly spinning icon in the corner in filmstrip view mode? It doesn't do this in CS3.
I have never had any problems with Adobe customer service because I never call them. I usually figure out another way of doing something as a work around because as we all know Adobe has engineered their software to allow anyone to get the same results doing it a dozen or so different ways. What else explains all the interface clutter and nested dialog boxes. Adobe knows what we want and that is to make the best looking image possible rendered in the quickest, easiest way.
Why would I want security opening someone else's images? I'm not interested in someone elses images. I'm only interested mine. You work at an ad agency or graphic design shop? Why are you opening images from strange places when they should be from copyright protected known sources? I'm trying to figure out where the boogie man is in all this and who are the ones afraid of him.