This is HAL. Eric have done an excellent job to educate and entertain you guys for the past few months. I am setting up a new thread to answer Epson printer question. Check out the thread "Epson 7900/9900 or Epson printer repair questions? Other brands? May be."
PM me for any question with your phone # (US only). I'll answer your question either by email or phone. Then, You post the question and answer in your words to the thread. Please keep the thread with question and answer for Epson printer REPAIR only.
I am trained technician by Epson with about 20 repairs on 7900/9900. I am certified and trained for all Epson products - scanner, printers, projectors...
Our company does not perform in-warranty repair on Epson 7000, 9000, 10000 pro series printers. We can do in-warranty and out-of-waranty repair for all products including Pro 3000 and 4000 series. We can do out-of-warranty repair on 7000, 9000 and 10000 series only. For warranty works, Decision One is the exclusive repair facility. Call them.
When I answer your question, all info are my personal opinion and has nothing to do with Epson. You use my advice at your own risk. If I don't know the answer, I can find the answer from my sources.
If I sell parts to you, I am making a profit. I'll give 10% discount if you mention you are from LULA. We have to follow very strict guidelines for selling print head to my customers.
I am going to repack the print head cleaning solution and sell to my customers. If any one interested, please PM me. No guarrantee and use it at your own risk.
I have to protect the interest for other repair facilities which have invested a lot of money on training their employees, equipemnt, tools and training materials. Don't ask me for manuals, parts list, adjustment and testing programs. My answer is always NO. Besides Decision One, there are many qualifed repair facilities in US. Locate them at Epson Web Site.
If you need ink and paper, I can get you very good price. I worked with a couple small authorized dealers who can sell you Epson ink and paper almost at cost. PM me if you want to knowwho they are. If you live outside CA, you are lucky, there is no sales tax and shipping time and cost is about the same as where you are buying from now. The reason I recommend them beacause if I have questions about printer, ink, paper, rip, software or other related questions, I go to them.
On the other hand, if your dealers give you good support and are very knowledgeable, please support them by giving them more business.
If anyone who want to dispose or give away the DEAD 7900/9900 (I prefer 9900), please let me know. I am trying to do a project on modifying and repairing method on these printers with a friend. I can't afford to pay a lot but willing to pay for all shipping cost within US. If modification works, I will let you guys know.