Is there a sado masochistic relationship between Epson, its wide format printers and customers? Are printers ritually dissected? Do service men appear in black leather or vinyl to repair printers? Are fines paid to continue this torture? Not even Epson seems to mind the exposure of this relationship. No cries of disgust are heard when torn apart parts are shown in gory detail.
I read this thread less and less but I can not resist the temptation to look for a new episode from time to time. It is true, I am a voyeur and not one with compassion for victim or torturer. Being confronted for years with stories like this you can only think they must like one another for some reason.
Next time I might consider another perspective; similarities in The Ingenious Gentleman Don Quixote of La Mancha and Epson 7900 from the inside - out.
Met vriendelijke groet, Ernst
December 2012, 500+ inkjet media white spectral plots.
I agree with much of what you write. To some extent tongue in cheek, but I think more a serious tone than not. I too will admit to not reading this thread daily, but I certainly do tune in on a regular basis to more or less catch up. As I mentioned in my post, I will soon be part of the great unwashed as well, those without warranty. And, having traveled down a rather rocky road, mounted atop my trusty steed Rocinante(my new name for the 9900 by the way), I will have to take the time to contemplate which windmill I will tilt toward next. Draw my rusty sword and step up to the challenge. Yes indeed, sometimes the service techs do appear clad in their leathers, wielding their tools and gnawing at the opportunity to delve once more into the heart of the Epson beast. Now of course all of this is said due to my own particular experience with my
printer. Let me say upfront that this 9900 has NEVER been abused in any way. Always kept in a clean environment and handled with care. However, as we all know, there are simply some occasions when a piece of equipment seems to be possessed. Hmmm
...perhaps an Epson exorcism is in order here. Maybe I could convince Eric to don his robes, bring his hammer and take his life in his hands in the Great White North. Say a few choice words over the 9900 and hope it does indeed do some magic. Oh ya, I've done that many times without success(sans robes and hammer), but definitely the 'choice' words. Oh no, I wouldn't dare approach it with hammer in hand, too tempting. Actually I'm somewhat surprised that you read this thread at all Ernst, being a HP/Canon devotee(sorry, I don't remember which). Well actually, perhaps I do understand, a gleeful glint in your eye as you peruse this thread and inwardly chuckle at the woes of us lowly Epson followers. Tongue in cheek on my part there Ernst, since I don't believe you are the sort of person to belittle the problems of others. At this point the only thing left is to make light of the situation when possible, and this is a good outlet. Thanks for the post Ernst.
And to 'enduser', the answer is YES! There, satisfied? I have indeed given that a lot of thought. However I doubt that I will be working at this for many more years, so I suppose I'll stick with Epson until it wears me out completely. Then they can stuff us both in the same box perhaps and ship us back to the manufacturer, whomever that may be. Of course there is another reason for my stubbornness. I get all of my Epson products at dealer net, so that's quite an incentive. There's also the fact that I have been using Epson printers for many years and have NEVER encountered the volume of issues that have occurred with the 9900. There are a lot of X900 users who experience none of these problems, at least not to the extent I have. As we all understand, there are simply some pieces of equipment that should come supplied with a can of Lemon coloured paint and a brush. Call it what it is, but don't speak too loudly. I'm of the impression that it also has ears.
Thanks to both for the interesting posts.