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Author Topic: Replace cartridge error (9700)  (Read 1660 times)

Paul Eby

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Replace cartridge error (9700)
« on: December 15, 2011, 08:41:25 am »

I've had these error messages before but in the past through various procedures had been able to rectify it. I now have a cartridge (LLK) that continues to read error.
Any suggestions to clear this? I've tried whacking the cartridge, replacing with a good one then back to problem one, shut down/start up, and even in a different printer. (I have two)
What is Epsons policy on this issue, the cartridge is ~80% full. - Paul
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pcmurray

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Re: Replace cartridge error (9700)
« Reply #1 on: December 15, 2011, 10:18:32 am »

I assume you mean the 7900?  If so, I've had this problem and contacted Epson.  My ink was over a year old and a spokesman said that they only warranty ink cartridges for a year but did me the favor of dealing with my problem.  I mailed the damaged ink cartridge back and then it was replaced in about a week.
Good luck
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Paul Eby

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Re: Replace cartridge error (7900)
« Reply #2 on: December 15, 2011, 01:43:20 pm »

Yes, meant 7900. I see that the date on my cartridge is 2-11 so I should be safe for return.
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