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Author Topic: Color Munki Photo not compatible OSX Lion  (Read 2931 times)

Jamooche

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Color Munki Photo not compatible OSX Lion
« on: December 06, 2011, 10:44:15 pm »

I bought a Color Munki Photo a few months ago that I have used on my PC.  I switched to the Mac and finally got around to installing it on my Mac Mini so I could profile a new paper.  The software installed ok, but won't open saying there is a problem and that it may not be compatible with the OS.  X-Rite's site clearly states it is fully Lion compatible and I can't seem to find any info online about it not working. 

Anyone else have this problem or a workaround? 

Thanks!

Here's the error message:

Process:         ColorMunkiPhoto [761]
Path:            /Applications/ColorMunki Photo/ColorMunki Photo.app/Contents/MacOS/ColorMunkiPhoto
Identifier:      com.xrite.colormunki.photo.calibration
Version:         1.1.1 (1.1.1)
Code Type:       X86 (Native)
Parent Process:  launchd [188]

Date/Time:       2011-12-06 22:42:48.092 -0500
OS Version:      Mac OS X Server 10.7.2 (11C74)
Report Version:  9

Interval Since Last Report:          858896 sec
Crashes Since Last Report:           82366
Per-App Crashes Since Last Report:   12
Anonymous UUID:                      BA8151C8-24E2-4FC2-959D-ED85A2DFC68C

Crashed Thread:  0

Exception Type:  EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
  Library not loaded: /Library/Application Support/X-Rite/*/XRiteDevice.framework/Versions/A/XRiteDevice
  Referenced from: /Applications/ColorMunki Photo/ColorMunki Photo.app/Contents/MacOS/ColorMunkiPhoto
  Reason: image not found

Binary Images:
    0x1000 -   0x33cfe2 +com.xrite.colormunki.photo.calibration (1.1.1 - 1.1.1) <1C8CDA4E-13B1-86E8-2CF3-AAB4BDB31C6F> /Applications/ColorMunki Photo/ColorMunki Photo.app/Contents/MacOS/ColorMunkiPhoto
  0x55a000 -   0xe62fe7 +libPrism.dylib (??? - ???) <50F1232C-B229-D4D7-0EEA-3FD347130A55> /Applications/ColorMunki Photo/ColorMunki Photo.app/Contents/Frameworks/libPrism.dylib
0x8feb8000 - 0x8feea9c7  dyld (195.5 - ???) <2B3361DA-2FE2-33AD-A5B4-893CE882AE9C> /usr/lib/dyld
0x90b45000 - 0x90c35ff1  libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <9E5F86A3-8405-3774-9E0C-3A074273C96D> /usr/lib/libiconv.2.dylib
0x95116000 - 0x95124fff  libz.1.dylib (1.2.5 - compatibility 1.0.0) <E73A4025-835C-3F73-9853-B08606E892DB> /usr/lib/libz.1.dylib
0x9ba6d000 - 0x9ba9bfe7  libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <07D9A827-9567-34C2-9022-AF4BF975C9A7> /usr/lib/libSystem.B.dylib

Model: Macmini5,3, BootROM MM51.0077.B0E, 4 processors, Intel Core i7, 2 GHz, 8 GB, SMC 1.77f0
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x857F, 0x483634353155363446393333334700000000
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x857F, 0x483634353155363446393333334700000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE4), Broadcom BCM43xx 1.0 (5.100.98.75.18)
Bluetooth: Version 4.0.1f4, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE SSD TS256C, 251 GB
Serial ATA Device: WDC WD7500BTKT-40JKWT0, 750.16 GB
USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfa100000 / 2
USB Device: USB2.0 Printer (Hi-speed), 0x04b8  (Seiko Epson Corp.), 0x0007, 0xfa130000 / 4
USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8281, 0xfa113000 / 6
USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2
USB Device: FCR-HS219/1 Mobile Reader, 0x11b0  (ATECH FLASH TECHNOLOGY), 0x6148, 0xfd120000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 4
USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd130000 / 3
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfd132000 / 7
USB Device: USB Laser Mouse, 0x046d  (Logitech Inc.), 0xc069, 0xfd132300 / 11
USB Device: Apple Keyboard, apple_vendor_id, 0x024f, 0xfd132200 / 10
USB Device: hub_device, 0x0424  (SMSC), 0x2640, 0xfd131000 / 6
USB Device: colormunki, 0x0971  (GretagMacbeth AG), 0x2007, 0xfd131200 / 12
USB Device: iPod, apple_vendor_id, 0x1301, 0xfd131300 / 9
USB Device: Ultra Fast Media Reader, 0x0424  (SMSC), 0x4063, 0xfd131100 / 8

Jamooche

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Re: Color Munki Photo not compatible OSX Lion
« Reply #1 on: December 07, 2011, 12:35:51 am »

Well I fixed it and am printing my first test target now.  All I did was uninstall the program, restart, and reinstall it.  All seeks to work fine now.  Go figure!

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