We've had paper shipping issues from Red River and Brilliant brand papers. They went away when we ordered Epson brand premium paper from AI Friedman in NYC. But we order in bulk, so our stuff sometimes arrives on shipping pallets. Otherwise, the paper comes tightly packed in boxes. With the other stuff, the paper would come in huge boxes with little to no packing material. Once we opened the box, the paper corners would be bent rendering them useless in our 3880s, because the damn print heads would get stuck on the bent corners leaving nasty marks. We also experienced humidity issues in winter with the generic, non-Epson brand papers. The papers would curl in the dry air.