Likely it doesn't apply to you but as a general-information sort of thing. Things that kill (these kinds of) batteries faster than normal:
- Being left very empty for an extended period
- Being left in a very hot environment (e.g. dash of a car in summer sun)
- Being left very empty in a very hot environment
Bad electronics can also do it, and occasionally you just get a bad batch of batteries made (manufacturing defect).
I agree with Phase's support team that it seems strange that the back could have electronics screwed up enough to mess-up two batteries but not bad enough to create any issues in the back itself. However, I've learned to simply say "I've never seen it before" rather than "it's impossible" :-).
Doug Peterson
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