I was a happy user of Imageprint 8. Actually, I was a user since version 6 and I share the frustrations expressed by many users in this forum - Imageprint caused me many sleepless nights - but I must admit they really overdid it with Imageprint 9.
While I was pleased with the quality of the prints, I can fathom how they took so long to bring their upgrade (Lion's) and even worse, how they could bring a long time customer to rack another 500 to 600$ to upgrade when he is using the his upgraded version 8 for less than 7 months. In fact, when I called the sales dept to ask if anything could be done since the date for free upgrade was April (and I bought my upgrade in March), they simply answered I had to buy an upgrade because it was an important upgrade...
So, this is it, since everything has a limit - including my patience and wallet - I decided to buy an Epson Stylus pro 7900 on sale, sold my 7800 (in less than 24 hrs:-), and try to get rid of my version 8.
I am satisfied with my prints and completely free of Colorbyte. Now I know that if anything happen, I will find a fast and simple way to fix it. No more sleepless nights