Remember last year when we were begging Phase One to release new P+ firmware, making the dark frames optional...and were told to get lost?
Now you've just confirmed what happens when companies are short-sighted like that: customers vote elsewhere with their wallets!
Ray
You make it sound so personal and targeted. Like the idea of satisfying your requirement was abhorrent to them. It is interesting to me how the concept of important business and developmental decisions are ignored by some for what seems to be an easy and gratuitous shot at a company that, at the core, is simply trying to produce the best products it can with the technical resources it possesses. Would modifying a 2 generation old product so that dark frame subtraction is no longer necessary stave off those who would be choosing a Nikon instead? Not likely, and certainly not in any numbers compared to who they would attract by forging ahead with their resources to create the best possible products for today and tomorrow.
It's a cold, hard truth, but our industry and many others are filled with companies who have had to make the same hard (and usually wise) choices regarding legacy products and their further development. To say - Hah, they didn't care, so we showed them! seems like a shallow and narrow-minded viewpoint. They chose - so far - to not dedicate the resources to attempt to modify that product and as a result, some will wind up using a different product. It's not a lesson to them. It's the logical result of a rational decision they made when it comes to allocating time, effort, and resources in the best interests of the company, and ultimately, in the best interests of the majority of their existing and future clients.
You don't know if it is short sighted or not. Perhaps if they dedicated resources to disable a dark frame subtraction on a product 2 generations back, the time, expense, and effort involved could damage the prospects of the company for future growth and viability. It's easy to point to some who use a different solution for that reason and exclaim - See, they told us to f off! So we voted with our wallets! On the whole, neither you or anyone else has a clear idea of what would have been involved in producing what you wanted and what cost or negative effect it would have had on the company, assuming it was even viable to perform the modification.
I understand the regret - but instead of - I wish Phase One would have been able to allocate resources to modify my 2 generations old product, but since they couldn't, I'll have to use a Nikon (Canon, Panasonic, Nokia 808, etc) for that purpose, the sentiment seemed unnecessarily snide.
Steve Hendrix
Capture Integration