Hello Color Management Experts.
I’m trying some Canson Infinity papers for the first time and I'm having issues with the profiles. I downloaded the profiles and installed them just as I have with other papers from Ilford, Harman, and Museo. When I go into the Photoshop Proof Setup dialogue, the profiles don’t show up. They are simply not on the list of profiles to select from when creating a custom proofing configuration. They also don’t show up in the Epson print driver menus when I try to print. I confirmed that the files are in the correct folder: windows/system32/spool/drivers/color. I right-clicked on the files and selected, "Install Profile." I tried deleting them and reinstalling them. I even tried rebooting the computer, but none of this helped. Just to make sure nothing had changed since my success with other profiles, I downloaded another Ilford profile (one I've never used before) and it installed without a hitch. After that I tried yet another Canson profile and had the same issue, so this problem seems to be unique to the Canson profiles.
I know this is a complicated subject, so I just want to stress that this is not my first time to do this. I’ve had no problem with profiles from other paper companies, and other printing labs, using the same software, hardware, and installation steps. I am using Photoshop 6.0. It's old. I know. But, I can’t see why that would matter, especially since the profiles don’t show up in the Epson print menu either and my Epson software is brand new (got my R3000 about 3 weeks ago).
If anyone has any suggestions, please let me know.
Thanks!
Paul