Anyone have experience with Zenfolio as a business platform, including selling prints over the web?
The yearly expense, even for the most expensive solution (Premium business - $250/year), seems negligible, but what I´m most interested in is their level of customer support, technical help, etcetera. The premium business plan removes all zenfolio branding, so if I find a template that works, it would be great. I already sell a few largeish prints (40x60cm max) every once in a while, but that´s quite a cumbersome and slow process, in which my customer has to contact me, and then in turn I send him/her a selection of my favourites, then they decide, and only then do I get to order a print, wait for two-three weeks, and by then, the customer will have his/her print delivered in person.. Needless to say, this is inefficient like all hell.
So, any opinions/experiences on Zenfolio would be highly welcome!