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Author Topic: Need Help with monitor issue.  (Read 1269 times)

scrinch

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Need Help with monitor issue.
« on: June 11, 2011, 08:47:41 am »

About 23 months ago I bought a refurbished Dell U2410 to replace my old LaCie CRT.  I profiled it on my Mac G5 with the Spyder3 and after taking the brightness level to 0 was pleased with the result.  It matched my target print nicely.  Then last week, all of a sudden it was too bright and all the details in the highlights were blown out to white.  I tried to re-calibrate it but to no avail so I assumed, with my good luck, the thing had failed just after the 90 day warranty had expired .  I ordered a NEC PA241 with the Spectraview II and the same issue presented itself.  I read over "Why are my Prints too Dark" again and re-calibrated about 10 times trying different settings until in frustration I turned it off.  Yesterday morning I turned on the computer and checked my test print again thinking I would give it another go and the calibration that I had made the previous day was spot on !!!  I thought that maybe something needed resetting and that turning off the computer had done the trick.  Last night I was working and then was distracted so the computer went into sleep mode and this AM on restart the display looked too bright.  When I checked it against my test print I found once again the highlights were blown out.  Shutting down and restarting  the computer had no effect this time.

The rest of the story.... I have an older Mac G4 under the bench so I thought I would hook the Dell U2410 to it and see how it worked.  I profiled it on that computer and it looks fine... nice highlight detail!!  I am a little baffled by this all but it seems the problem may be in my G5 computer.  I am not that technical savvy...so is there anything besides a video card that would cause this to happen.

scrinch

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Re: Need Help with monitor issue.
« Reply #1 on: June 11, 2011, 08:57:14 am »

The original post was supposed to read about 3 months ago not 23.  (Clumsy fingers)

terrywyse

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Re: Need Help with monitor issue.
« Reply #2 on: June 11, 2011, 09:17:02 am »

Sounds like a classic case of the Universal Access prefs getting changed.

Open System Preferences : Universal Access and see that the Enhance Contrast slider is set to Normal where it should be. If it's not, it will show blown hilights that no amount of calibrating will fix.

Terry
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Terry Wyse
Color Management Specialist, Shutterfly Inc.
Dabbler in the photographic arts.

scrinch

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Re: Need Help with monitor issue.
« Reply #3 on: June 11, 2011, 11:57:01 am »

 ;D    Wow! thank you so much.  That took care of it.  You may guess how much monkeying around I have done to try to get it right including buying a new monitor..I am very grateful to you.  I do wonder how it got changed though as I have not been there that I know of.

Thanks again!

J. Kevin White
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