I just had to post this one. I ordered ink on line from Lexjet at 4:53PM central standard time yesterday. I never received a confirmation so I called my sales rep and asked her to check on the order. She said it looked fine and then said it said it says it has been delivered to the front door. So, I check while she is on the phone and there is my order. I couldn't believe it. And they have a flat rate ship of $9.99. Really, that is the best customer service I have had in a long time. On another note - I've missed participating on the forum as of late but, I have a new puppy. Need I say more.