I have a 70x70cm print of a 6x6 Provia 100 scan on my wall at 300dpi, which would equal more than 6 feet if it was a 6x17 chrome. It's essentially grainless. Don't remember which scanner the service used, but it was a dedicated film scanner, not flatbed, but not drum, either.
Either you have a very poor scan, a very discerning eye, the exposure is way off and the scanner had to work around that, or you're looking at the print from nose distance. Such a large print is not supposed to be looked at from close up unless your audience is photographers.
Waiting for the 3 people on earth who say their audience walks right up to their 8x10s blown up to barn door size.