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Author Topic: PC desktop component reliability  (Read 2276 times)

mcbroomf

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PC desktop component reliability
« on: April 11, 2011, 11:56:25 am »

I know there are a lot of folks on this forum with extensive computer building and maintenance experience, pros as well as hobbyist like me.  I thought this may be of interest, it the english translation of an article on the hardware.fr site, apparently from the returns of a large French retailer in December after 6-12 months of use.  I need to look especially at the HD failure rates against the many I have both in PCs and waiting to be (re) installed at some point, as well as the parts I have for a Win 7 rebuild after a failed MB (Asus).

Fair warning I work for Intel and got the link from an internal article about SSDs (crowing about the 0.59% return rate vs competitors).  I have no idea if this info is available elsewhere.
http://www.behardware.com/articles/810-1/components-returns-rates.html
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Eric Myrvaagnes

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Re: PC desktop component reliability
« Reply #1 on: April 11, 2011, 01:07:22 pm »

That's a fascinating read, and just what I've wanted to see before I take the plunge and try to put together my own Win 7 64 machine.

Thanks for posting it.

Eric
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feppe

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Re: PC desktop component reliability
« Reply #2 on: April 11, 2011, 01:45:55 pm »

Not sure how useful such tests are unless they are done on a longer-term basis with several observation points over several years. As was stated, some rankings have reversed since the last time they did the test. Even then the most scrupulous manufacturers can be hit by bad production run from one of their suppliers.

degrub

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Re: PC desktop component reliability
« Reply #3 on: April 11, 2011, 01:46:26 pm »

Unless they post the spread on their data, those numbers may be meaningless for comparison. We need to understand if the averages are statistically different from each other.

Frank
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PierreVandevenne

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Re: PC desktop component reliability
« Reply #4 on: April 11, 2011, 02:07:28 pm »

Take it as one data point in your meta analysis :-). With a minimum sample of 100 per model, the data is still interesting even if, as you pointed out, the level of confidence varies with the sample size. But we can reasonably assume that 1TB hard drives are selling more, in a generic consumer environment, than high end video cards or SSDs. And even if we had full data, there would still be room for argument. "Large sector" hard drives have suffered from a relatively high return rate that was caused more by incompatibilities than with real drive issues. A few years ago, dual GPU video cards had an awful return rate, not because they were defective, but because Vista didn't recognize them at first. Memories suffer as well because customers aren't always paying attention to requirements and chipset constraints.
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