Epson Extended Service Plans??? Yes or No???

[bellimages]

I own an Epson 7900. My one year warranty will run out in June. Today I spoke with a tech rep at Epson, they informed me that I can add an additional year for $775. Or two years for $1375.

They told me that one service call to replace a head on the unit would cost me between $1500-2000.

So what are my odds? Would you say that it's worth purchasing? I mean, how many things can go wrong with a 7900?

For what it's worth, I use the printer MUCH LESS than what a photo lab would.

[Sven W]

For $1375 you'll get 3 years CoverPlus warranty in EU. It includes all spare parts and on-spot service.
But if you don't use the printer every day, I would just skip it. My printers (four Epson) runs every day and a head replacement
is usually necessary after 25-30 months (knock on wood).
Then you have pads, dampers, pump, cap station etc. And regular cleaning.
Most of that can be fixed by a handy man 

/Sven

[bill t.]

My take on this is to put the would-be warranty money away in a contingency account.

If the printer breaks, use the money to pay the repairman if you are in a bind, or just buy a new printer if time allows.

If it doesn't break, use the dough to buy a new printer after 2 years or when the end seems near.

Chances are nothing will break in two years even under heavy use.  My last two printers, a 7800 and a 9880, have given me perfect service, except for an occasional (ahem) clog.  I replaced each at 2 years.  The 9880 was at the 12,000 square foot mark and probably would need some TLC pretty soon.  So I took the money in the contingency account and bought an 8300 for about cost of the two year warranty I couldn't have renewed anyway!  Gotta love those year-end sales, December is a good month on which to pin that two year cycle.

Of course, all this supposes things are going well enough that a contingency account is safe from month-end molestations and tax-time raids.  But that's another story.

[bellimages]

VERY GOOD POINT. By keeping my money in my account (rather than Epson's) .... over the course of several years, and several printers, I would have a lot of money banked.

I've had numerous Epson printers and have never needed service. Knock on wood.

[Unique Images]

In my experience, the extended warranty has been a life saver.  I have spent thousands on the technicians travel costs, as it does not cover customers further than 80km from city centre (I am 200km outside of capital).  All parts, and two replacement printers have been covered though.