I have a returning problem with my HP Z3200 – Win7/64 Lightroom 3 combination; in fact two problems.
Problem one: I tell the print setup module in LR to print WITH a preview. I also choose NO gloss enhancer. However, it starts printing without a preview and with gloss enhancer. The colors are wrong; red becomes magenta.
It is not with ALL files, only the important ones...
Problem two: I MUST print without gloss enhancer because it is not transparent, but light gray. Slowly it gets lighter but the gray overlay does not disappear. I have seen similar problems on the forum, but I have no idea what goes on here: I changed the print head (HP sent a new one under guaranty), problem not solved. HP changed the machine, after unsuccessful repair, same problem. They said it might be the computer / software. I build a new computer, upgraded LR2 to LR3, same problem.
When I export the same file to PS CS5, without any altering and give a print command with the same settings as in LR, everything works fine, except for the gloss enhancer -- it keeps printing a gray overlay. But at least I can switch the gloss enhancer off now!
What can I do, besides getting a job as a house cleaner?
Any help on one or all problems would really be appreciated.
Bas Stekelenburg