Sandisk CF, Fake ??

[jvora]

Hello :

Do kindly bear with me, as this type of subject may have been discussed in the past - Here goes . . .

I remain concerned about a recent purchase of four 8GB CF Cards - Although the order was placed from Amazon.com's site, the order is fulfilled by " Komputerbay LTD " - Prior to placing the order, I did check Komputerbay LTD's ratings and over the various periods ( i.e. 1, 3, 12 Months and Lifetime ) the satisfaction ratings is over 96% which gave me the confidence to place the order, but on receiving the Cards, I noted the following -

1. Each of the 4 CF Cards did not have any packaging - Just an extremely sticky white paper tape that secured the usual translucent plastic cases. This white tape had the basic info on it, capacity etc.

2. The rear of the CF Card itself ( the part where one can number the card, write the owner's name, etc ) too were inconsistent - 2 Have a red colored band on the top with Sandisk printed in white. While the other 2 is all white with Sandisk written in red.

More than point 1, I am concerned about point 2.

I did visit Sandisk's website to see if there was a way to input the card's serial number to confirm if the cards were legit or otherwise, but could not find such a way to check this on-line. I do recall checking the serial numbers online was possible 3 to 4 years ago which was the last time I purchased Flash Cards prior to this purchase.

Any ideas how this can be confirmed ??

Anyone have similar issues??

Await the replies.


Jai

[tived]

Hi Jvora,

if your sandisk cards are original, they will have a serial number on their back

Henrik

[mcbroomf]

Call Sandisk,  They were very helpfull when I had a problem with a fake card some years ago.....

[jvora]

Hello All :

Many thanks for all the replies -

I called Sandisk, read the Serial Numbers to them - Over the phone they confirmed that the Serial Numbers were genuine, but to make absolutely sure, they asked me to photograph each of the 4 cards, ( front and back ) and email it to them - I have JUST received their reply and it should be ok for me to share their reply here as the email did not mention any "Confidential Clauses, etc."



Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.

If this issue is not resolved to your satisfaction, you may reopen it within the next 7 days.

Thank you for allowing us to be of service to you.

To access your question from our support site, click here.


 Subject
Fraudulent Inquiries for Memory Card
 
 Discussion Thread
  (XXXX.)   02/01/2011 10:32 AM
Dear Jai,

Thank you for contacting SanDisk Customer Support. We have received and reviewed your emailed images and as per the images all of your Extreme Compact Flash cards are genuine SanDisk cards.

For further queries you can contact us at 1-866-102-2055.

Thank you for your support and cooperation.

Best Regards,
XXX

SanDisk Customer Support
 

Customer (Jai)   01/30/2011 11:14 PM


Dear XXX :

Thanks for your mail - As requested, here are the front and back images of the 4 CF cards.
 
Although I shared the Serial Numbers with you over the phone, I am providing them here once again for your reference :
1. Sandisk CF Card Extreme 8 GB UDMA 60MB/s - No. 1 = XXX
2. Sandisk CF Card Extreme 8 GB UDMA 60MB/s - No. 2 = XXX
3. Sandisk CF Card Extreme 8 GB UDMA 60MB/s - No. 3 = XXX
4. Sandisk CF Card Extreme 8 GB UDMA 60MB/s - No. 4 =XXX

Kindly confirm if the above CF Cards are Original or Fake.

The docket number of this query as provided to me over the phone is : XXX.

I will await your reply.

Thanking you,

Jai


Well, seems the cards are genuine Sandisk products - Phew !!


Thanks all,


Jai

[fike]

How do they perform. Do they achieve the transfer rates and frame rates that you expected?

You may want to compare to this database: Rob Galbraith CF Card Performance Database.

The circumstances of your purchase do seem a bit odd.  Which SanDisk card did you order?  I HAVE gotten counterfeit cards before, and I was able to confirm that on sites other than Sandisk where folks had summarized what to look for. 

Sites like this were helpful to me: Fake Sandisk 8GB Extreme III.