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Author Topic: PhotoKit Sharpener 2  (Read 47342 times)

gholleman

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PhotoKit Sharpener 2
« on: January 10, 2011, 07:25:08 pm »

Congratulations Jeff and Pixel Genius on another great product. Bruce would be proud. The Auto Edge Sharpen is perfect for people like myself who have trouble with nailing the capture sharpening.
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Schewe

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Re: PhotoKit Sharpener 2
« Reply #1 on: January 10, 2011, 07:46:29 pm »

Congratulations Jeff and Pixel Genius on another great product. Bruce would be proud. The Auto Edge Sharpen is perfect for people like myself who have trouble with nailing the capture sharpening.

Glad you like it...

For those of you who have been awaiting the final release of PhotoKit Sharpener 2, it's done. Works on Mac 64-bit (and Windows in 64-bit in CS4 & CS5)

For users of PhotoKit Sharpener 1.x, you can upgrade to PKS 2 for a 70% discount off the retail prince. See the UPGRADE Page. If you bought PKS 1.x AFTER Oct 1st, 2010 you'll be getting an email with a coupon good for a FREE upgrade to PKS 2 (no need to use the form).

We've released a FREE upgrade for PhotoKit Color 2 that will work on Mac 64-bit On the Downloads page.

We will be releasing a PhotoKit 2 paid upgrade in Q1, 2011 as well.

The cool thing about PKS 2 and PKC 2 is they can now work in tandem (as well as PK 2 when it's released).

I'm glad you think Bruce would be pleased...Mac Holbert was the product manager for PKS 2 and did a ton of work to update Bruce's work.

In case you want to see what's new, see this What's New page.
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sniper

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Re: PhotoKit Sharpener 2
« Reply #2 on: January 11, 2011, 04:26:32 am »

Jeff can I ask what the differences between 1.2 and 1.9 were? and can one upgrade from either?
Thanks Wayne
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Jeff Kott

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Re: PhotoKit Sharpener 2
« Reply #3 on: January 11, 2011, 12:33:36 pm »

Glad you like it...
Works on Mac 64-bit (and Windows in 64-bit in CS4 & CS5)

Jeff, just so I'm clear, does this mean that it will not work on Windows 7 32-bit?
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Schewe

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Re: PhotoKit Sharpener 2
« Reply #4 on: January 11, 2011, 12:54:22 pm »

Jeff, just so I'm clear, does this mean that it will not work on Windows 7 32-bit?

No...it works on 32-bit Windows. Sorry...

PKS 2 and PKC 2 will work on Photoshop CS3, CS4 & CS5 on Mac 32-bit (32-bit or 64-bit on CS5 only) and Windows 32-bit (32-bit or 64-bit CS4 and CS5).

That better?

:~)
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Schewe

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Re: PhotoKit Sharpener 2
« Reply #5 on: January 11, 2011, 12:56:47 pm »

Jeff can I ask what the differences between 1.2 and 1.9 were? and can one upgrade from either?

The difference between 1.2 and 1.9 of what? Sorry, I don't understand what you are referring to.

But any users of PhotoKit Sharpener 1.x (any version) can get a coupon for a 70% discount on the purchase of PhotoKit Sharpener 2.
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Jeff Kott

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Re: PhotoKit Sharpener 2
« Reply #6 on: January 11, 2011, 01:47:40 pm »

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Eric Myrvaagnes

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Re: PhotoKit Sharpener 2
« Reply #7 on: January 11, 2011, 02:42:13 pm »

Thank you, Jeff.

I'll order my upgrade later today.

Eric
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Nill Toulme

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Re: PhotoKit Sharpener 2
« Reply #8 on: January 11, 2011, 04:31:11 pm »

You really want an order number from 2004, when I had a different e-mail address I can no longer access, so esellerate can't send me the number?  Is there another path?  I can give you the date you charged my MasterCard for $99.95...  ;-)

Nill
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Mark D Segal

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Re: PhotoKit Sharpener 2
« Reply #9 on: January 11, 2011, 04:33:57 pm »

Guys, is a web-forum the right place to sort out individual issues with your private ordering and up-dating requirements? Do you not think it would be more appropriate just to email Pixelgenius directly and save the traffic on other readers?
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Mark D Segal (formerly MarkDS)
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digitaldog

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Re: PhotoKit Sharpener 2
« Reply #10 on: January 11, 2011, 04:35:40 pm »

You really want an order number from 2004, when I had a different e-mail address I can no longer access, so esellerate can't send me the number?  Is there another path?  I can give you the date you charged my MasterCard for $99.95...  ;-)


If you want to change your contact info, you should contact eSellerate at: 402-323-6600 or fill out a tech support request for an update or your records: http://www.pixelgenius.com/support.html
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Carl Harsch

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Re: PhotoKit Sharpener 2
« Reply #11 on: January 11, 2011, 04:51:27 pm »

I've downloaded the trial version, but when I try to install it, it tells me that it can't install if Adobe Photoshop is running.  I've exited Bridge, and shutdown processes that don't even relate to PS, but still can't get it past that point.

Any ideas? 

Windows 7 64bit, CS5
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digitaldog

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Re: PhotoKit Sharpener 2
« Reply #12 on: January 11, 2011, 04:52:22 pm »

Contact tech support!
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Carl Harsch

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Re: PhotoKit Sharpener 2
« Reply #13 on: January 11, 2011, 05:04:17 pm »

I'm guessing it's not a usual issue.  Was trying to get a quick answer, but will go through normal channels.
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Nill Toulme

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Re: PhotoKit Sharpener 2
« Reply #14 on: January 11, 2011, 05:54:48 pm »

Thanks Andrew.

Nill
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John McDermott

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Re: PhotoKit Sharpener 2
« Reply #15 on: January 11, 2011, 06:59:20 pm »

I had the same problem. Rebooting solved it.
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Eric Myrvaagnes

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Re: PhotoKit Sharpener 2
« Reply #16 on: January 11, 2011, 07:48:12 pm »

Well, I've got it now, and I must say that the user manual is superb: great explanations with examples of every part of the workflow (including all reasonable variants combining PS with LightRoom). Even though it includes no photos of Jeff in one of his famous shirts, it is a superb, readable tutorial on all the main aspects of sharpening. Just what I've come to expect from these guys!

Eric
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Patricia Sheley

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Re: PhotoKit Sharpener 2
« Reply #17 on: January 11, 2011, 08:07:26 pm »

Thankyou Jeff...I know I should read the manual first, but playing is much more fun at the moment...I'm sure Bruce is smiling down on you! pat
PS Wow! It's not a user's manual...it's a beautifully written book on sharpening skills...thankyou..it is a gift... p.
« Last Edit: January 11, 2011, 08:31:46 pm by Patricia Sheley »
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Carl Harsch

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Re: PhotoKit Sharpener 2
« Reply #18 on: January 11, 2011, 10:13:29 pm »

For the record, even after rebooting I couldn't install it.  Tech support sent me the files which I manually installed.  Removed them after reviewing them.  Went ahead and upgraded, redownloaded the software again, and still couldn't install the program.  I have no idea what was interfering with the installation, but I solved it by booting up in Safe Mode.

Andrew, Jeff, and crew.  Nice improvements!
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Schewe

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Re: PhotoKit Sharpener 2
« Reply #19 on: January 11, 2011, 10:42:49 pm »

Just to be clear we've fixed both the Mac and Windows installers available on both eSellerate as well as the PG Downloads site. There were a few Mac and Windows installer issues which the now current downloads fix. We'll have a stand alone download to fix the Windows issue or you can simply re-downalod the installers (Mac or Win) as of 10 PM central.

We have also found an issue with non-English versions of Photoshop (prolly both Mac & Windows) which we "think" we have fixed. This will end up requiring a dot-release but in the interim, PG Tech Support has some individual updated plug-ins that should fix the problem.

We'll have a PKS 2.0.1 update that will address all outstanding known issues (that we know of) very soon. So, stay tuned...

Considering that we processed a ton of upgrades today (literally) we only ran into a few isolated issues–thanks to our beta testers. But of course, ain't nothing ever perfect! So, we've tried to stay on top of all problems people have had and get customers back up and running ASAP. Best we can do...
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