Hi folks. Need some help if possible. I am using a Wacom Intuos 4, LR 3.3, Windows 7- 64 bit. When I get LR and Wacom together, about every 10-30 minutes of use the wacom freezes.
I have spoken with Wacom,, they say "we can't reproduce that problem on our machines". I have spoken with Adobe and they say we are aware of the problem and will let you know when it is fixed. No one is giving me any help in solving the problem now and this has been going on for at least 3 months. I am wondering if anyone out there has any workarounds.
I have noted that what is happening at least on my machine is that the Wacom driver is just gone. If you try to look at your Wacom program, the computer says no driver installed.
If you pick up another mouse it will work fine.
If you do a log out and back in,, all is fine for another few minutes. Time varies,, and it seems it is not specific to any particular event happening in LR. Not brush, adjustment or module specific in any way I can see.
I use the pen quite a bit and really miss this in LR. All works fine in PhotoShop, just a conflict in LR with Wacom.
Any help would be appreciated.