So they don’t ship overseas?
I have sent two emails to CI with nary a response about buying refurb/used gear.
I’m in Oz.
Thats strange. I have access to most of the accounts through which we receive sales requests (the online form, the info@ email account, the estore) and other than emails from last Wednesday 5pm US Eastern time until this morning (when we were closed for Thanksgiving - a US Holiday) we don't have many unreplied-to emails. Perhaps your request was caught in a spam filter. If you have Skype (or don't mind the long distance call) you'd be welcome to call our office (404-522-7662) which will be open for the next 8 hours (9am to 5pm US Eastern). You're also welcome to email me at
doug@captureintegration.com.
Re: international shipping...
We have many oversees customers, but we have to deal with international shipping on a case-by-case basis. Big companies like B+H have dedicated shipping departments and international shipping specialists. For us international shipping always takes considerable time and effort (filling out customs forms, documenting the package in case of trouble, assigning insurance, etc) and so for small items it's just not sensible as the item might cost $30 and the shipping (to justify the time and cover the direct shipping cost) would have to be $50 which would surely seem a ripoff to those who haven't handled international shipments before. Consequently our eStore only allows US shipping and all international shipping requests are handled by email or phone.
Hope that clarifies things.
Doug Peterson
(e-mail Me)__________________
Head of Technical Services, Capture Integration
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