Hello,
I'm having troubles with an Epson 11880 printing from a Mac via driver on a Hahnemuehle PhotoRag Baryta paper, PlatenGap set to "Large" "Wide".
The printer used to do its job nicely: then, in the middle of a print, some irregular light banding appeared in dark areas, and from that day on, it's been impossible to print dark colors correctly. A scan of the issue is attached.
We got the Epson tech doing all kind of adjustments (head alignements, PlatenGap alignement, paper feed adjustment, they also changed the printer head), but we had no luck.
Strangely enough, if we print with PlatenGap set to "Standard", the banding disappear. But, being probably the print head too close to the paper surface, it's almost impossible to complete a large print (1 x 2 meters) without having at some point dark ink stains (just like if some extra ink is collecting, condensing, on the head during the print and fall on the paper: the result are some stains 2x10mm more or less, like a small brush paints, parallel to the head direction.
One of the latest test was to change paper feed in small increments - the banding changes, but keeps being irregular and too bad for a fine art print.
The annoying thing is that the printer used to work, then something unknown happened and they're not able to fix it.
It looks to me very strange that Large Wide PlatenGap is now forbidden...!!
Any comment or suggestion from 11880 users around is welcome!
Thanks in advance,
Davide Barranca
