Hi,
I've just purchased a new PA21W-BK-SV from a retailer in Toronto, Canada. Today when I opened the package, the puck was no where to be found! I double checked the model number making sure it is the SV version. On the box, PA271W-BK-SV was printed on the label but on the back of the monitor, it was only PA21W-BK.
The Spectraview II software is indeed in the box though. Just the sensor is missing. It's very frustrating! I've searched through the box so many times that my wife thinks I have finally lost it.
Couple of questions:
1. The fact that the model no. on the back of the monitor does not have the -SV suffix, does it mean that the panel is not the SV version? There is some info online saying that SV panels are superior to non-SV version. Is it true?
2. If anyone has the SV bundle, can you check to see if the model number on the back on the monitor has the -SV suffix?
Your help would be much appreciated.
Cheers
Jonathan