Hi Mark
I have been at Fachcolor Bühler in Freiburg several times and Herr Bühler explained me some of their finishing techniques. They print on the big LightJet on Kodak paper as you said, using sRGB colourspace, which made me a bit worry, but they mostly do advertisement. I tried them to go into a bigger colourspace, but that again was not so easy (outside their standard path). The sandwich-technique you saw derives from the 'Diasec'-technique, once only done in Germany by Grieger, but now it is patentfree and anyone can do it - if they master it. Bühler started to use hardened glass about three years ago. They buy their glass just across the street. When they have the finished print at their shop, they cut the glass acording to the print and then the cut glass goes back to the manufacturer, where it is treated under high temperatures. The goal here is to change the glass' internal structure, making it harder. After this processing the glass-sheet comes back to Bühler where everything is mounted with the 'Diasec' gel between glass and print. I have seen a very large print and it looked quite impressive. The hardened glass is not only harder, it is in fact also more crisp in its appearence than normal glass. Getting a print done like this takes time.
Cheers
Andreas